An exploratory study of the use of quality tools and techniques in product development

Author: Thia C.W.   Chai Kah-Hin   Bauly John   Xin Yan  

Publisher: Emerald Group Publishing Ltd

ISSN: 0954-478X

Source: The TQM Magazine, Vol.17, Iss.5, 2005-10, pp. : 406-424

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Abstract