Author： Shergold Kevin Reed Deborah M
Publisher： Emerald Group Publishing Ltd
ISSN： 0954-478X
Source： The TQM Magazine, Vol.8, Iss.6, 1996-06, pp. : 48-52
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Self-assessment using the Business Excellence Model has been in place in Europe since 1990 as a means of obtaining competitive advantage. Describes the history, design and application of the model and self-assessment in the context of the desire of all organizations to strive for excellence. Emphasizes is on self-assessment but reference is made to the use of the model of self-assessment to identify model organizations through the UK Quality Award (UKQA) and European Quality Award (EQA) processes.
Related content
Access to resources
Recommend
Forces of excellence in Kanji’s Business Excellence Model
Total Quality Management, Vol. 12, Iss. 2, 2001-03 ,pp. :