Heuristics for Broader Assessment of Effectiveness and Usability in Technology-Mediated Technical Communication

Author： Grice Roger A.   Bennett Audrey G.   Fernheimer Janice W.   Geisler Cheryl   Krull Robert   Lutzky Raymond A.   Rolph Matthew G.J.   Search Patricia   Zappen James P.  

Publisher： Society for Technical Communication

ISSN： 0049-3155

Source： Technical Communication, Vol.60, Iss.1, 2013-02, pp. : 3-27

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