An Intervention Model That Promotes Accountability: Peer Messengers and Patient/Family Complaints

Author： Pichert James W.   Moore Ilene N.   Karrass Jan   Jay Jeffrey S.   Westlake Margaret W.   Catron Thomas F.   Hickson Gerald B.  

Publisher： Joint Commission Resources

ISSN： 1553-7250

Source： Joint Commission Journal on Quality and Patient Safety, Vol.39, Iss.10, 2013-10, pp. : 435-446

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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