Reverse logistics goals, metrics, and challenges: perspectives from industry

Author: Hall Dianne J.   Huscroft Joseph R.   Hazen Benjamin T.   Hanna Joe B.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0960-0035

Source: International Journal of Physical Distribution & Logistics Management, Vol.43, Iss.9, 2013-10, pp. : 768-785

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Abstract