Implementing CAF in public administration: Best practices in Europe - obstacles and challenges

Author： Vakalopoulou Melpomeni A.   Tsiotras George   Gotzamani Katerina  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-5771

Source： Benchmarking: An International Journal, Vol.20, Iss.6, 2013-10, pp. : 744-764

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