Customer Satisfaction Theory in Public Administration Education: Revisiting Student Evaluation of Teaching

Author: Kim Byoung Joon   Otani Koichiro   Cho Jeong-IL  

Publisher: Routledge Ltd

ISSN: 0190-0692

Source: International Journal of Public Administration, Vol.36, Iss.11, 2013-09, pp. : 791-797

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Abstract