Using Root Cause Analysis to Address Patient Satisfaction and Other Improvement Opportunities

Author: Burroughs Thomas E.   Cira Jane C.   Chartock Pat   Davies Allyson Ross   Dunagan William Claiborne  

Publisher: Joint Commission Resources

ISSN: 1553-7250

Source: Joint Commission Journal on Quality and Patient Safety, Vol.26, Iss.8, 2000-08, pp. : 439-449

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