Measuring and Improving Patients' and Families' Perceptions of Care in a System of Pediatric Hospitals

Author: Lanford Alice   Clausen Rhonda   Mulligan Janet   Hollenback Cheri   Nelson Suzanne   Smith Vicki  

Publisher: Joint Commission Resources

ISSN: 1553-7250

Source: Joint Commission Journal on Quality and Patient Safety, Vol.27, Iss.8, 2001-08, pp. : 415-429

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