The Problem of Bias When Nursing Facility Staff Administer Customer Satisfaction Surveys

Author： Hodlewsky R. Tamara   Decker Frederic H.  

Publisher： Joint Commission Resources

ISSN： 1553-7250

Source： Joint Commission Journal on Quality and Patient Safety, Vol.28, Iss.10, 2002-10, pp. : 546-554

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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