Houston, We've Had a Problem: When Do We Override Rules?

Author: Haun Daniel E.   Leach Argie   Vivero Rita   Fraser Sarah W.  

Publisher: Joint Commission Resources

ISSN: 1553-7250

Source: Joint Commission Journal on Quality and Patient Safety, Vol.28, Iss.8, 2002-08, pp. : 453-460

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract

As important as rules are in health care, the authors explain why it is sometimes necessary to deviate from them to maximize patient outcomes. They then provide a framework for documenting, discussing, and teaching the importance of making exceptions and changing rules.