Author： Nelson Eugene C. Batalden Paul B. Homa Karen Godfrey Marjorie M. Campbell Christine Headrick Linda A. Huber Thomas P. Mohr Julie J. Wasson John H.
Publisher： Joint Commission Resources
ISSN： 1553-7250
Source： Joint Commission Journal on Quality and Patient Safety, Vol.29, Iss.1, 2003-01, pp. : 5-15
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