Developing a Spanish-language Consumer Report for CAHPS^® Health Plan Surveys

By Derose Kathryn Pitkin   Kanouse David E.   Weidmer Beverly   Weech-Maldonado Robert   García Rosa Elena   Hays Ron D.  

Joint Commission Journal on Quality and Patient Safety, Vol. 33, Iss. 11, 2007-11 ,pp. : 681-688

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Providing Consumers with Information About the Quality of Health Plans: The Consumer Assessment of Health Plans Demonstration in Washington State

By Guadagnoli Edward   Epstein Arnold M.   Zaslavsky Alan   Shaul James A.   Veroff David   Fowler Floyd J.   Cleary Paul D.  

Joint Commission Journal on Quality and Patient Safety, Vol. 26, Iss. 7, 2000-07 ,pp. : 410-420

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Use of Consumer Ratings for Quality Improvement in Behavioral Health Insurance Plans

By Shaul James A.   Eisen Susan V.   Stringfellow Vickie L.   Clarridge Brian R.   Hermann Richard C.   Nelson Deborah   Anderson Eric   Kubrin Alan I.   Leff H. Stephen   Cleary Paul D.  

Joint Commission Journal on Quality and Patient Safety, Vol. 27, Iss. 4, 2001-04 ,pp. : 216-229

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Use of CAHPS Patient Experience Surveys to Assess the Impact of Health Care Innovations

By Weinick Robin M.   Quigley Denise D.   Mayer Lauren A.   Sellers Clarissa D.  

Joint Commission Journal on Quality and Patient Safety, Vol. 40, Iss. 9, 2014-09 ,pp. : 418-427

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PPReparation Developing Effective Plans of Action

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Joint Commission: The Source, Vol. 9, Iss. 4, 2011-04 ,pp. : 1-11

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