Ten Steps to Maturity in Knowledge Management :Lessons in Economy

Publication subTitle :Lessons in Economy

Author: Suresh   J. K.;Mahesh   Kavi  

Publisher: Elsevier Science‎

Publication year: 2006

E-ISBN: 9781780631998

P-ISBN(Paperback): 9781843341659

P-ISBN(Hardback):  9781843341659

Subject: F2 Economic Planning and Management

Language: ENG

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Description

Presents a comprehensive set of lessons for the KM practitioner, covering all phases of planning, design, implementation and assessment of knowledge management. A central theme of the book is that for the success of KM in an organization, it is critical to ensure that investments and changes are made with sensibility and economy in each phase of the KM solution. The book explains the reasoning behind each of the lessons, illustrates it with scenarios extracted from real-world KM implementations, and provides guidelines for practitioners to implement the lesson in their own organization.

  • Presents a unique set of counterintuitive lessons with a common theme that spans all phases of the design and implementation of a KM solution, through which the practitioner can obtain a consistent methodology for implementing KM
  • Each lesson is accompanied by sufficient explanations and illustrations, using self-contained examples
  • Presents detailed practical guidelines to enable the practitioners to apply the lesson effectively in their own KM implementations

Chapter

Cover

pp.:  1 – 4

Copyright

pp.:  5 – 6

Contents

pp.:  6 – 10

Foreword

pp.:  10 – 12

Preface

pp.:  12 – 16

Acknowledgements

pp.:  16 – 18

List of figures and tables

pp.:  18 – 20

List of abbreviations

pp.:  20 – 22

About the authors

pp.:  22 – 24

Part 1 Introduction

pp.:  24 – 66

Part 2 Strategy

pp.:  66 – 86

Part 3 Design

pp.:  86 – 138

Part 4 Practice

pp.:  138 – 198

Part 5 Future

pp.:  198 – 214

Appendix Knowledge management in practice – Infosys Technologies

pp.:  214 – 230

References

pp.:  230 – 236

Index

pp.:  236 – 246

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