Quality services: policies and practices in Malaysia

Author： Osman Zaiton   Goon Carole Ann   Aris Wan Hajrah Wan  

Publisher： Emerald Group Publishing Ltd

ISSN： 0143-5124

Source： Library Management, Vol.19, Iss.7, 1998-07, pp. : 426-433

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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