A quality function deployment approach for improving technical library and information services: a case study

Author： Chin Kwai-Sang   Pun Kit-Fai   Leung W.M.   Lau Henry  

Publisher： Emerald Group Publishing Ltd

ISSN： 0143-5124

Source： Library Management, Vol.22, Iss.4-5, 2001-05, pp. : 195-204

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Improving Library Personnel Management: A Case Study of Kuwait

By Al-Hassan Sulaiman   Meadows A.J.  

Library Management, Vol. 15, Iss. 1, 1994-01 ,pp. : 19-25

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Prioritizing academic library service quality indicators using fuzzy approach: Case study: libraries of Ferdowsi University

By Jamali Reza   Tooranloo Hossein Sayyadi  

Library Management, Vol. 30, Iss. 4-5, 2009-05 ,pp. : 319-333

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Technical services and integrated library systems

By Bills Linda  

Library Hi Tech, Vol. 18, Iss. 2, 2000-06 ,pp. : 144-150

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Information literacy: a case study of the KFUPM library

By Ashoor Mohammed-Saleh  

The Electronic Library, Vol. 23, Iss. 4, 2005-08 ,pp. : 398-409

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Improving university library electronic services

By Falcone Santa   Rivera Michael  

Performance Measurement and Metrics, Vol. 6, Iss. 2, 2005-02 ,pp. : 97-107

Emerald Group Publishing Ltd

Access to resources Recommend Favorite