Managing library processes: collecting data and providing tailored services to end-users

Author: Juntunen Arja   Ovaska Tuulevi   Saarti Jarmo   Salmi Liisa  

Publisher: Emerald Group Publishing Ltd

ISSN: 0143-5124

Source: Library Management, Vol.26, Iss.8-9, 2005-10, pp. : 487-493

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Abstract