Building better customer relationships: case studies from Malta and the UK

Author: Broady-Preston Judith   Felice Joanna   Marshall Susan  

Publisher: Emerald Group Publishing Ltd

ISSN: 0143-5124

Source: Library Management, Vol.27, Iss.6-7, 2006-07, pp. : 430-445

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

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Abstract