An analysis of service quality in academic libraries using LibQUAL scale: Application oriented approach, a case study in Mashhad University of Medical Sciences (MUMS) libraries

Author： Pedramnia S.   Modiramani P.   Ghanbarabadi V. Ghavami  

Publisher： Emerald Group Publishing Ltd

ISSN： 0143-5124

Source： Library Management, Vol.33, Iss.3, 2012-02, pp. : 159-167

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