An international study of quality improvement approach and firm performance

Author： Adam Everett E Corbett Lawrence M Flores Benito E Harrison Norma J Lee T.S. Rho Boo-Ho Ribera Jaime Samson Danny Westbrook Roy

Publisher： Emerald Group Publishing Ltd

ISSN： 0144-3577

Source： International Journal of Operations & Production Management, Vol.17, Iss.9, 1997-09, pp. : 842-873

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