Towards TQM using kaizen process dynamics: a case study

Author: Gondhalekar Shrinivas   Babu A Subash   Godrej N.B.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.12, Iss.9, 1995-09, pp. : 192-209

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Abstract