Product's technical quality profile design based on competition analysis and customer requirements: an application to a real case

Author: Franceschini Fiorenzo   Zappulli Mauro  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.15, Iss.4, 1998-04, pp. : 431-442

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Abstract