Author: Mathews Brian P Ueno Akiko Kekäle Tauno Repka Mikko Pereira Zulema Lopes Silva Graça
Publisher: Emerald Group Publishing Ltd
ISSN: 0265-671X
Source: International Journal of Quality & Reliability Management, Vol.18, Iss.7, 2001-08, pp. : 692-707
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Abstract