A new forecasting model for the diffusion of ISO 9000 standard certifications in European countries

Author: Franceschini Fiorenzo   Galetto Maurizio   Giannì Giovanni  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.21, Iss.1, 2004-01, pp. : 32-50

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