Strategic orientation and financial performance of firms implementing ISO 9000

Author: Dimara Efthalia   Skuras Dimitris   Tsekouras Kostas   Goutsos Stavros  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.21, Iss.1, 2004-01, pp. : 72-89

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Abstract