A survey on the advancement of QA (quality assurance) to TQM (total quality management) for construction contractors in Hong Kong

Author: Lau Andrew W.T.   Tang S.L.  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.26, Iss.5, 2009-05, pp. : 410-425

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Abstract