A study of quality management practices in TQM and non-TQM firms: Findings from the ASEAN automotive industry

Author： Punnakitikashem Prattana   Laosirihongthong Tritos   Adebanjo Dotun   McLean Michael W.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0265-671X

Source： International Journal of Quality & Reliability Management, Vol.27, Iss.9, 2010-10, pp. : 1021-1035

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