A replication to validate and improve a measurement instrument for Deming's 14 Points

Author： Fisher Caroline M.   Elrod Cassandra C.   Mehta Rajiv  

Publisher： Emerald Group Publishing Ltd

ISSN： 0265-671X

Source： International Journal of Quality & Reliability Management, Vol.28, Iss.3, 2011-03, pp. : 328-358

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