Product support improvement by considering system operating environment: A case study on spare parts procurement

Author: Ghodrati Behzad   Benjevic Dragan   Jardine Andrew  

Publisher: Emerald Group Publishing Ltd

ISSN: 0265-671X

Source: International Journal of Quality & Reliability Management, Vol.29, Iss.4, 2012-04, pp. : 436-450

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Abstract