An exploratory study of business excellence implementation in the United Arab Emirates (UAE) public sector: Management and employee perceptions

Author： McAdam Rodney Keogh William Tigani Adil Ahmed El Gardiner Paul

Publisher： Emerald Group Publishing Ltd

ISSN： 0265-671X

Source： International Journal of Quality & Reliability Management, Vol.30, Iss.4, 2013-04, pp. : 426-445

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