Developing customer-focused public sector reward schemes: Evidence from the Botswana government's performance-based reward system (PBRS)

Author： Kealesitse Botshabelo O'Mahony Barry Lloyd-Walker Beverley Polonsky Michael Jay

Publisher： Emerald Group Publishing Ltd

ISSN： 0951-3558

Source： International Journal of Public Sector Management, Vol.26, Iss.1, 2013-01, pp. : 33-55

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