Patient-centred quality improvement audit

By Brown Reva Berman   Bell Louise  

International Journal of Health Care Quality Assurance, Vol. 18, Iss. 2, 2005-02 ,pp. : 92-102

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Integrated patient pathways: "mipp" - a tool for quality improvement and cost management in health care. Pilot study on the pathway "Acute Myocardial Infarction"

By Schmid Katharina   Conen Dieter  

International Journal of Health Care Quality Assurance, Vol. 13, Iss. 2, 2000-02 ,pp. : 87-92

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Patients' complaints as a management tool for continuous quality improvement

By Javetz Rachel   Stern Zvi  

Journal of Management in Medicine, Vol. 10, Iss. 3, 1996-03 ,pp. : 39-48

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Quality improvement techniques to improve patient satisfaction

By Torres E Joseph   Guo Kristina L  

International Journal of Health Care Quality Assurance, Vol. 17, Iss. 6, 2004-06 ,pp. : 334-338

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Using complaints to enhance quality improvement: developing an analytical tool

By Hsieh Sophie Yahui  

International Journal of Health Care Quality Assurance, Vol. 25, Iss. 5, 2012-06 ,pp. : 453-461

Emerald Group Publishing Ltd

Access to resources Recommend Favorite