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International Journal of Health Care Quality Assurance, Vol. 16, Iss. 2, 2003-04 ,pp. : 65-76

Emerald Group Publishing Ltd

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Clinical governance is "ACE" - using the EFQM Excellence Model to support baseline assessment

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Achieving clinical governance in Women's Services through the use of the EFQM Excellence Model

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International Journal of Health Care Quality Assurance, Vol. 13, Iss. 4, 2000-04 ,pp. : 182-190

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Quality management in German health care - the EFQM Excellence Model

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International Journal of Health Care Quality Assurance, Vol. 13, Iss. 6, 2000-06 ,pp. : 254-258

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Transforming a run down general practice into a leading edge primary care organisation with the help of the EFQM excellence model

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International Journal of Health Care Quality Assurance, Vol. 15, Iss. 6, 2002-11 ,pp. : 255-267

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