Diagnosing culture in health-care organizations using critical incidents

Author： Mallak Larry A   Lyth David M   Olson Suzan D   Ulshafer Susan M   Sardone Frank J  

Publisher： Emerald Group Publishing Ltd

ISSN： 0952-6862

Source： International Journal of Health Care Quality Assurance, Vol.16, Iss.4, 2003-06, pp. : 180-190

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