Patients' satisfaction of service quality in Saudi hospitals: a SERVQUAL analysis

Author: Al-Borie Hussein M.   Damanhouri Amal M. Sheikh  

Publisher: Emerald Group Publishing Ltd

ISSN: 0952-6862

Source: International Journal of Health Care Quality Assurance, Vol.26, Iss.1, 2013-01, pp. : 20-30

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Abstract