Service quality in NHS hospitals

By Youssef Fayek   Nel Deon   Bovaird Tony  

Journal of Management in Medicine, Vol. 9, Iss. 1, 1995-01 ,pp. : 66-74

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Improving health service quality from within: the case of United Leeds Teaching Hospitals NHS Trust

By Lewisohn Colin   Reynoso Javier  

International Journal of Health Care Quality Assurance, Vol. 8, Iss. 2, 1995-02 ,pp. : 18-20

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Improving the quality of out-patient services in NHS hospitals: some policy considerations

By Hart Mike  

International Journal of Health Care Quality Assurance, Vol. 9, Iss. 7, 1996-07 ,pp. : 28-38

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Improving service quality in NHS Trust hospitals: lessons from the hotel sector

By Desombre Terry   Eccles Gavin  

International Journal of Health Care Quality Assurance, Vol. 11, Iss. 1, 1998-01 ,pp. : 21-26

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Innovation in Health Care: Developments in NHS Trusts

By Bower D Jane  

Journal of Management in Medicine, Vol. 8, Iss. 4, 1994-04 ,pp. : 54-61

Emerald Group Publishing Ltd

Access to resources Recommend Favorite