Author: Gomes Paulo J Meile Larry C
Publisher: Emerald Group Publishing Ltd
ISSN: 0956-4233
Source: International Journal of Service Industry Management, Vol.13, Iss.1, 2002-03, pp. : 7-28
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Leveraging re-engineering through TQM
The TQM Magazine, Vol. 7, Iss. 3, 1995-03 ,pp. :