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International Journal of Contemporary Hospitality Management, Vol. 8, Iss. 2, 1996-02 ,pp. : 14-16

Emerald Group Publishing Ltd

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Change, opportunity and the new operations management curriculum

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International Journal of Contemporary Hospitality Management, Vol. 7, Iss. 5, 1995-05 ,pp. : 4-8

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Hospitality operations: patterns in management, service improvement and business performance

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International Journal of Contemporary Hospitality Management, Vol. 8, Iss. 7, 1996-07 ,pp. : 63-74

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Hospitality ethics curriculum: an industry perspective

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International Journal of Contemporary Hospitality Management, Vol. 16, Iss. 4, 2004-04 ,pp. : 253-262

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Talent management: A strategy for improving employee recruitment, retention and engagement within hospitality organizations

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