Customer-centric relationship management system development: A generative knowledge integration perspective

ISSN： 1328-7265

Source： Journal of Systems and Information Technology, Vol.11, Iss.1, 2009-01, pp. : 4-23

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Integration of knowledge management process into digital library system: A theoretical perspective

By Roknuzzaman Md. Kanai Hideaki Umemoto Katsuhiro

Library Review, Vol. 58, Iss. 5, 2009-05 ,pp. : 372-386

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Supplier-customer relationship management and customer loyalty: The banking industry perspective

By Ndubisi Nelson Oly Wah Chan Kok Ndubisi Gibson C.

Journal of Enterprise Information Management, Vol. 20, Iss. 2, 2007-02 ,pp. : 222-236

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Customer relationship management in electronic environment

By Jamali Reza Moshabaki Asghar Aramoon Hajar Alimohammadi Akbar

The Electronic Library, Vol. 31, Iss. 1, 2013-02 ,pp. : 119-130

Emerald Group Publishing Ltd

Access to resources Recommend Favorite

Knowledge Management: An Organizational Capabilities Perspective

By Gold Andrew H. Malhotra Arvind Segars Albert H.

Journal of Management Information Systems, Vol. 18, Iss. 1, 2001-07 ,pp. : 185-214

M. E. Sharpe Inc

Access to resources Recommend Favorite

Organizational Knowledge Management: A Contingency Perspective

By Becerra-Fernandez Irma Sabherwal Rajiv

Journal of Management Information Systems, Vol. 18, Iss. 1, 2001-07 ,pp. : 23-55

M. E. Sharpe Inc

Access to resources Recommend Favorite