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Author: Jabbour Ana Beatriz Lopes de Sousa Filho Alceu Gomes Alves Viana Adriana Backx Noronha Jabbour Charbel José Chiappetta
Publisher: Emerald Group Publishing Ltd
ISSN: 1368-3047
Source: Measuring Business Excellence, Vol.15, Iss.2, 2011-05, pp. : 18-31
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