Conceptual design of performance measurement and management systems using a structured engineering approach

Author: Sousa George W.L.   Carpinetti Luiz Cesar Ribeiro   Groesbeck Richard L.   Aken Eileen Van  

Publisher: Emerald Group Publishing Ltd

ISSN: 1741-0401

Source: International Journal of Productivity and Performance Management, Vol.54, Iss.5-6, 2005-07, pp. : 385-399

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Abstract