Small and family businesses as service brands: an empirical analysis in the hotel industry

By Peters Mike   Frehse Joerg  

International Journal of Entrepreneurship and Small Business, Vol. 12, Iss. 1, 2011-01 ,pp. : 28-43

Inderscience Publishers

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U.S. multinationals and the home bias puzzle: an empirical analysis

By Salehizadeh M.  

Global Finance Journal, Vol. 14, Iss. 3, 2003-12 ,pp. : 303-318

Elsevier

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Service offshoring: the evolution of offshore operations

By Youngdahl William E.   Ramaswamy Kannan   Dash Kishore C.  

International Journal of Operations & Production Management, Vol. 30, Iss. 8, 2010-01 ,pp. : 798-820

Emerald Group Publishing Ltd

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An empirical analysis of management challenges in service factories, service shops, mass services and professional services

By Verma Rohit  

International Journal of Service Industry Management, Vol. 11, Iss. 1, 2000-01 ,pp. : 8-25

Emerald Group Publishing Ltd

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An empirical comparison of service matrices

By Collier David A   Meyer Susan M  

International Journal of Operations & Production Management, Vol. 20, Iss. 6, 2000-06 ,pp. : 705-729

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