Employees' perspective of organizational service quality orientation: Evidence from Islamic banking industry

Author: Bhatti M. Ishaq   Zafarullah M.   Awan Hayat M.   Bukhari Khuram S.  

Publisher: Emerald Group Publishing Ltd

ISSN: 1753-8394

Source: International Journal of Islamic and Middle Eastern Finance and Management, Vol.4, Iss.4, 2011-11, pp. : 280-294

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Abstract