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Emerald Group Publishing Ltd

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A hierarchical text classification system for manufacturing knowledge management and retrieval

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Organizational structure features supporting knowledge management processes

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Journal of Knowledge Management, Vol. 11, Iss. 4, 2007-07 ,pp. : 45-57

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Improving knowledge management processes: a hybrid positive approach

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Journal of Knowledge Management, Vol. 16, Iss. 2, 2012-03 ,pp. : 215-242

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Improving performance of customer-processes with knowledge management

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