Author: Chang Hong-Sheng Hsiao Han-Liang
Publisher: Routledge Ltd
ISSN: 0264-2069
Source: The Service Industries Journal, Vol.28, Iss.4, 2008-05, pp. : 513-528
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Customer's perceived value of waiting time for service events
JOURNAL OF CONSUMER BEHAVIOUR, Vol. 14, Iss. 1, 2015-01 ,pp. :