Relationships and impacts of service quality, perceived value, customer satisfaction, and image: an empirical study

ISSN： 0264-2069

Source： The Service Industries Journal, Vol.29, Iss.2, 2009-02, pp. : 111-125

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract

Related content

Integrating Muslim Customer Perceived Value, Satisfaction, Loyalty and Retention in the Tourism Industry: An empirical study

INTERNATIONAL JOURNAL OF TOURISM RESEARCH, Vol. 17, Iss. 3, 2015-05 ,pp. : 249-260

John Wiley & Sons Inc

Access to resources Recommend Favorite

The Influence of Internal Communities of Practice on Customer Perceived Value in Professional Service Relationships

By Nätti Satu Still Johanna

The Service Industries Journal, Vol. 27, Iss. 7, 2007-10 ,pp. : 893-905

Routledge Ltd

Access to resources Recommend Favorite

Customer satisfaction, corporate image, and service quality in professional services

By Cameran Mara

The Service Industries Journal, Vol. 30, Iss. 3, 2010-03 ,pp. : 421-435

Routledge Ltd

Access to resources Recommend Favorite

How does manufacturing service perceived value influence customer satisfaction? An investigation of global semiconductor industry

By Chou Chieh-Min

International Journal of Production Research, Vol. 52, Iss. 17, 2014-09 ,pp. : 5041-5054

Taylor & Francis Ltd

Access to resources Recommend Favorite

An empirical study into the influence of customer satisfaction on customer revenues

By Terpstra Maarten

The Service Industries Journal, Vol. 32, Iss. 13, 2012-10 ,pp. : 2129-2143

Routledge Ltd

Access to resources Recommend Favorite