The effects of customer contact on organizational structure and performance in service firms

Author: Skaggs Bruce C.   Galli-Debicella Alexandra  

Publisher: Routledge Ltd

ISSN: 0264-2069

Source: The Service Industries Journal, Vol.32, Iss.3, 2012-02, pp. : 337-352

Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.

Previous Menu Next

Abstract