Wait watchers: the application of a waiting list active management program in ambulatory care

Author: De Belvis Antonio Giulio   Marino Marta   Avolio Maria   Pelone Ferruccio   Basso Danila   Dei Tos Gian Antonio   Cinquetti Sandro   Ricciardi Walter  

Publisher: Oxford University Press

ISSN: 1464-3677

Source: International Journal for Quality in Health Care, Vol.25, Iss.2, 2013-04, pp. : 205-212

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Abstract