Capacity and availability management by quantitative project management in the IT service industry

Author: Bairi Jayachandra   Manohar B. Murali   Kundu Goutam Kumar  

Publisher: Emerald Group Publishing Ltd

ISSN: 1598-2688

Source: Asian Journal on Quality, Vol.13, Iss.2, 2012-08, pp. : 163-176

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Abstract