Author： Nara Elpídio Oscar Benitez Kipper Liane Mahlmann Benitez Lisianne Brittes Forgiarini Giuliano Mazzini Edu
Publisher： Emerald Group Publishing Ltd
ISSN： 1751-5637
Source： Business Strategy Series, Vol.14, Iss.2-3, 2013-03, pp. : 72-79
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